Privacy Policy

The Good Locksmith respects your privacy and is committed to protecting the personal information you provide to us.

 

This Privacy Policy explains how we collect, use, store and protect personal information when you contact us, use our services or visit our website.

​

Information We Collect

 

We may collect personal information that you provide to us when you:

• contact us by phone, email, website enquiry form or social media

• request a quote or book a locksmith service

• engage us to carry out work at your home, business or other property

• provide feedback or leave a review

 

This information may include:

• your name

• phone number

• email address

• service address or location

• details about the locksmith service you require

• information relating to your booking, quote or completed work

• any other information you choose to provide to us

 

We only collect information that is reasonably required to provide our services and operate our business.

​

How We Use Your Information

 

We may use your personal information to:

• respond to enquiries

• provide quotes and arrange bookings

• deliver locksmith and security services

• contact you regarding your booking or completed work

• process payments and maintain business records

• provide customer support

• improve our services and website

• meet legal, accounting or regulatory requirements

• send relevant business or marketing communications where you have consented to receive them

 

We do not sell or rent your personal information to third parties.

​

Website Information, Cookies and Analytics

 

When you visit our website, certain information may be collected automatically, such as your device type, browser, pages visited, approximate location, referral source and how you interact with the website.

​

Our website may use cookies and third-party services such as website analytics or advertising platforms to help us understand how visitors use the site, measure advertising performance and improve our website and marketing.

 

You can control or disable cookies through your browser settings. Disabling some cookies may affect how certain parts of the website function.

​

Google and Online Advertising

 

We may use Google services, including Google Analytics and Google Ads, to understand website activity and measure the effectiveness of our advertising.

 

These services may use cookies or similar technologies to collect information about website visits and interactions.

You can manage your advertising preferences through your Google account and browser privacy settings.

​

How We Protect Your Information

 

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.

Personal information may be stored electronically through our website, email, business software, accounting systems or other service providers used to operate the business.

 

While we take reasonable precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

​

Sharing Your Information

 

We may disclose personal information to trusted third parties where reasonably necessary to operate our business or provide our services.

 

These may include:

• website and hosting providers

• payment processors

• accounting or bookkeeping providers

• software and technology providers

• marketing and analytics platforms

• professional advisers

• government or regulatory authorities where required by law

 

We only disclose information where reasonably necessary for the relevant purpose.

​

Accessing or Correcting Your Information

 

If you would like to access personal information we hold about you or believe that information is incorrect or out of date, please contact us.

 

We will take reasonable steps to respond to your request and correct information where appropriate.

​

Marketing Communications

 

If you receive marketing communications from The Good Locksmith, you can ask us to stop contacting you for marketing purposes at any time.

 

You can use the unsubscribe option provided in the communication, where available, or contact us directly.

​

Links to Other Websites

 

Our website may contain links to third-party websites.

 

The Good Locksmith is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

​

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.

​

The latest version will be published on this website with the date it was last updated.

​

Contact Us

 

If you have any questions about this Privacy Policy, the information we hold about you or how your information has been handled, please contact:

 

The Good Locksmith

Sydney, NSW
Website: www.thegoodlocksmith.com.au

 

You can also contact us through the enquiry form on our website.